(4.3 / 5)7+ Ratings

Hobbylink Japan Reviews

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Overall Rating

4.3
7 Reviews
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About Hobbylink Japan

HobbyLink Japan (HLJ.com) is the world's largest online store for hobby, toy, and figure enthusiasts. It was started over 20 years ago to help hobbyists buy the best quality figures, models, and Gundam at good prices. The store offers products from various brands, including Bandai, Takara Tomy, and Tamiya.

HLJ.com provides a unique shopping experience, allowing customers to browse the latest preorders, new items, and more from various categories and genres. It also offers a unique feature called the Private Warehouse system, which allows customers to accumulate items from multiple orders in one convenient location. This system gives customers greater control over when and how they receive their items, and can also save them money on shipping fees.

In addition to its wide range of products and unique features, HLJ.com is known for its excellent customer service. The team at HLJ.com is dedicated to ensuring that customers have a positive shopping experience and are available to assist with any questions or concerns.

Overall, HLJ.com is a one-stop-shop for all hobby, toy, and figure needs, offering a wide range of products, competitive prices, and excellent customer service.

Hobbylink Japan Pros & Cons

Pros of HLJ.com:

  • Wide Product Range: Offers a wide variety of hobby, toy, and figure products, including items from brands like Bandai, Takara Tomy, and Tamiya.
  • Competitive Prices: Prices are often discounted from the manufacturer's suggested retail price, similar to what customers in Japan pay.
  • Private Warehouse System: Allows customers to accumulate items from multiple orders in one convenient location, saving on shipping fees and providing greater control over order management.
  • Fast Shipping: Offers various shipping options, with Federal Express being highly recommended for quick delivery.
  • Customer Service: Some customers have reported excellent customer service and quick response times.

Cons of HLJ.com:

  • Payment Issues: Some customers have experienced issues with payment processing, including duplicate requests and account suspension.
  • Customer Satisfaction: There are mixed reviews, with some customers being generally dissatisfied with their purchases and reporting slow shipping and unhelpful customer service.
  • Account Management: There have been instances where accounts were suspended due to reported issues with PayPal currency exchange.

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Hobbylink Japan Customer Reviews (7)

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Alexandra Brooks
Alexandra Brooks
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Jul 12, 2024
Neta Bracken
Neta Bracken
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Jul 10, 2024
Anthony Mann
Anthony Mann
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Jul 9, 2024
Yisa Gairbekov
Yisa Gairbekov
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Jul 8, 2024
Charles Slater
Charles Slater
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Jul 6, 2024
Orlene Laboissonnière
Orlene Laboissonnière
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Jul 6, 2024
Violet Smit
Violet Smit
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Jul 6, 2024

Hobbylink Japan Customer’s Q&A

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Hobbylink Japan Features and Benefits

HobbyLink Japan (HLJ.com) is a popular online store for hobbyists. It offers a wide range of products, including figures, models, and Gundam from brands like Bandai, Takara Tomy, and Tamiya.

One of the key features of HLJ.com is the Private Warehouse system. This unique feature allows customers to accumulate items from multiple orders in one convenient location. Instead of having each order shipped separately, customers can store their purchases in their Private Warehouse until they're ready to have them shipped together. This not only saves money on shipping fees but also gives customers greater control over when and how they receive their items.

Here are some of the key benefits of using the Private Warehouse system:

  • Cost Savings: By consolidating orders into one shipment, customers can save on shipping fees.
  • Order Flexibility: Customers can place orders whenever they find items they love, without worrying about immediate shipping. They can store these items in their Private Warehouse and ship them when it's most convenient for them.
  • Secure Storage: All items are kept safe and secure in the warehouse until customers decide to ship them.
  • Convenient Management: The Private Warehouse makes it easy to manage orders in one place. Customers can keep track of their stored items, choose when to ship, and even add new orders to the warehouse as they please.
  • Combine with Pre-orders: If customers have made a pre-order for an item with a later release date, they can store it in their Private Warehouse and ship it together with other in-stock items, avoiding separate shipping fees.

In summary, HLJ.com provides a convenient and cost-effective way for hobbyists to manage and ship their orders, making their hobby collecting more affordable in the long run.

Hobbylink Japan Pricing

At HobbyLink Japan (HLJ.com), most prices are discounted from the manufacturer's suggested retail price for the item in Japan. Shopping through HLJ's website is like shopping in Japan - customers pay the same prices that people in Japan do, not counting shipping. However, customers don't have to pay Japanese sales tax unless they actually live in Japan. The yen price at the time an order is placed is the price that will be charged. Due to international exchange rate fluctuations, prices in a preferred currency may change from the time an order is placed to the time it is actually charged for. The yen price, however, does not change. Please note that sale prices are not retroactive. An item's price is the price that is listed on its page in the online catalog at the time it is ordered. If an item goes on sale before an order enters payment processing, customers are welcome to cancel the item, and then make a new order for it at the sale price. If an item goes on sale after the order has entered payment processing, please accept apologies for the unfortunate timing. The final definitive shipping costs for shippable items are seen once customers enter the checkout process. The rates shown on the web site are not necessarily a direct quote of postal service or courier charges, per se, but rather the rates charged by HobbyLink Japan to effect delivery of a package. Customers are eligible for a Coupon Code if they ship one or more Spring Sale 2022 items from 2022 March 14th 12:00am to 2022 March 23rd 11:59pm, and their entire shipment must have a combined item value of at least 5,000 yen. Non-sale items will count towards the shipment value total, but one item in the shipment must be a Spring Sale 2022 item.

Hobbylink Japan FAQs

FAQ

Hobbylink Japan Alternatives

The top 10 alternatives to hlj.com based on recent data are:

  1. bigbadtoystore.com - With 6.3M visits, 38.05% bounce rate, and 7.43 pages per visit.
  2. 1999.co.jp - With 3.9M visits, 39.3% bounce rate, and 6.79 pages per visit.
  3. gundamplanet.com - With 198.3K visits, 40.36% bounce rate, and 5.45 pages per visit.
  4. plazajapan.com - With 449.8K visits, 42.78% bounce rate, and 5.30 pages per visit.
  5. hobbyfan.com - With -- visits, 42.78% bounce rate, and 5.30 pages per visit.
  6. greatmodels.com - With -- visits, 46.7% bounce rate, and 3.58 pages per visit.
  7. entertainmentearth.com - With 1.7M visits, 46.7% bounce rate, and 3.58 pages per visit.
  8. lunartoystore.com - With 50.2K visits, 46.7% bounce rate, and 3.58 pages per visit.
  9. e2046.com - With 175.5K visits, 46.7% bounce rate, and 3.58 pages per visit.
  10. toyarena.co - With -- visits, 46.7% bounce rate, and 3.58 pages per visit.

Note: The exact visit numbers for hobbyfan.com and toyarena.co are not provided in the sources.

FAQ

Hobbylink Japan Return Policy?

HobbyLink Japan (HLJ.com) has a robust returns and refunds policy. All returned packages are processed by their returns department. Once your package is received and checked in, their returns department will contact you with the details. You'll have the options to return your items for a refund, have your items reshipped, or have your items moved into your private warehouse. If your order is in your Private Warehouse, it can be returned for a refund. Please note that if your shipping costs have already been paid, the shipping process is largely automated and cannot be cancelled. A return is still possible once the item reaches you. For more detailed information, please refer to their Terms and Conditions.

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